AI-driven process automation

We automate the processes your organisation runs on — end to end, with people in control.

Logizia designs and implements AI-driven automation for mid-sized and large companies, public administrations and multi-entity groups. We combine language models, deterministic business rules, orchestration and human review, integrated with your ERP, CRM and document management, on Microsoft Azure.

Microsoft Azure · Azure OpenAI · .NET · EU data residency

Who we work with

Two business units, one engineering team.

Logizia is the parent company. Each business unit is shaped around the organisations it serves, with the same team, methodology and Microsoft Azure platform behind it.

Logizia
Business unit

Corporate and Public Sector

Process automation for companies, public administrations and multi-entity groups with formal procurement, demanding security requirements and established core systems.

Business unit

Small Business

PymeIA is Logizia’s small business unit, bringing practical AI to small and medium-sized businesses in Spain.

Visit pymeia.com →
Capabilities

We automate processes, not pilots.

Every engagement starts from the process — its volumes, handling time and exceptions — and ends with a measurable, auditable flow running in production.

Core practice

Intelligent process automation

Administrative, financial and operational processes automated end to end with agents and workflow orchestration, managed exceptions and an auditable record of every decision.

Documents

Document and invoice intelligence

Structured extraction from invoices, contracts, delivery notes and policies, posted directly into SAP, Dynamics 365 or Business Central.

Knowledge

Corporate knowledge and training

Knowledge assistants grounded in your internal documentation, and corporate academies with audio narration and an optional voice-enabled mobile app.

Sales and service

Sales and service automation

Conversational agents and copilots for sales and customer service, integrated with your corporate CRM and official channels such as the WhatsApp Business Platform.

Approach

From the current process to a measured result.

  1. Map the current process

    We document the as-is flow: steps, roles, volumes, handling time per case and cost.

  2. Design the target process

    We define the to-be flow: what is automated, what stays with people and where the human checkpoints sit.

  3. Prove it on your data

    A paid, time-boxed proof of concept with success criteria agreed in advance.

  4. Build and integrate

    Phased delivery with formal acceptance at each milestone, integrated with your core systems and deployed as infrastructure as code.

  5. Operate and improve

    Monitoring, support and continuous tuning under an agreed service level.

Security and governance

Designed to pass a corporate security review.

Your tenant, your data

Solutions can run in your own Azure subscription, in EU regions, with identities managed through Microsoft Entra ID.

People in the loop

Where a decision has legal, financial or personal impact, a person reviews it. Exceptions are queued, never silently dropped.

Full traceability

Every automated step is logged with its inputs, rule outcomes and model output, ready for internal audit.

Regulatory alignment

Solutions are designed with GDPR, the EU AI Act, ISO 27001 controls and, where applicable, Spain’s National Security Framework (ENS) and NIS2 in mind.

No lock-in

Infrastructure as code, documented runbooks and knowledge transfer, so your IT team or partner can operate the solution.

Microsoft stack

.NET, Azure and Azure OpenAI throughout, in line with the architecture most corporate IT departments already run.

Engagement models

Contracting that fits your procurement process.

We recommend a model based on how the process is used, your organisation’s maturity and your purchasing policy.

Paid proof of concept

Fixed fee, three to six weeks, with success criteria defined up front. The usual first step.

Fixed price by milestone

Closed scope with formal acceptance at each milestone. Suited to one-off implementations and capital budgets.

Time and materials

A pre-agreed pool of hours for enhancements and open scope, with rates by profile.

Platform subscription

Annual licence for a productised solution, with included volume and additional usage in blocks.

Managed service with SLA

Operation, support and continuous improvement of the automated process.

Per-transaction pricing

For stable, measurable volumes: priced per document, case or resolved request.

Contact

Let’s talk.

Write to the team that best fits your organisation.

Madrid, Spain